Chapter 5: Worker Training



Manufacturers often suffer from a mismatch between the skills their workers have, and the ones they must acquire for the company to survive and grow. Many companies will not open new facilities or expand existing ones if they find the local labor force incapable of staffing and servicing facilities or operating production lines.

Plant owners and managers must respond to new, often unexpected, and substantially different demands for job skills. Training, therefore, assumes an increasingly important role in manufacturing modernization strategies. Community colleges and vocational schools are leaders in the delivery of training programs; many have built the necessary expertise to respond quickly and adeptly to the needs of local companies.

In many areas, training programs have not approached their potential usefulness because public development agencies simply are not aware of their effectiveness, their appeal to private business operators, or their contribution to an overall economic development incentive package. Therefore, business development advocates, technology service providers, and technical information specialists need to be more aggressive in learning about and promoting training initiatives.

Most training programs are funded by federal resources channeled through the Job Training Partnership Act (JTPA). JTPA funds, in fact, support many state and local training efforts. However, given some of the statutory constraints of JTPA (in terms of service beneficiaries and eligible activities), many states have established creative training programs that complement JTPA offerings and address work-force preparation needs not covered by JTPA. Training incentives particularly well suited for manufacturers include:

Recruitment and referral. In this first case, employment and training agencies (often designated by the local Private Industry Councils, or PICs, that oversee JTPA projects) work with economic development staff to define the skills already in the area's labor force, identify firms needing these skills, and provide those firms with information on the appropriate workforce preparation options. Recruitment, assessment, testing, and referral services for persons meeting company requirements usually are provided free of charge.

Customized training programs. Tailored to the specific skills and job needs of a company, these programs are implemented in four phases. First, the company defines its work force needs, and documents the skills necessary to fill them. Next, a training program is devised to teach those skills, and a person or institution to deliver the service is selected. The PIC and company officials often develop the courses together, which may be offered at no charge to the participating business. Customized training initiatives often leverage state resources; many states supplement JTPA funds by underwriting the cost of designing special curricula at local community colleges; some states also reimburse expenses to a firm that conducts its own training on-site, even if offered by the company's own staff. Third, participants are selected to take the training and learn the necessary skills. Finally, the firm hires trainees who successfully complete the customized training program.

On-the-job training programs. The company, in this instance, provides training to persons it selects. The "public" role in on-the-job training is to reimburse the company for part of the employees' wages while they are training. On-the-job training programs are popular with small manufacturing companies. They offer the same design and content flexibility as customized training programs, but are better suited for firms needing only a few employees.

Providing training resources at low cost — or for free — can result in considerable cash savings for a manufacturer. A small operation with a few jobs to fill, for example, could save several hundred dollars on recruitment and assessment costs, and several thousand dollars on supplementary classroom and on-site training. Additional savings could be realized on the costs of equipment and advanced technical instruction tailored to a company's needs and offered via on-the-job training. These programs can be of tremendous help to small firms grappling with cash-flow difficulties and capitalization problems. Moreover, training programs can work as effectively for existing firms as for newly located or start-up companies.

Training incentives can attract new private investment and retain existing businesses. If the existing work force can adapt to changing job demands of new technology, companies are more likely to add new product or service lines.

This final chapter explores key training programs. Since the existence of training services can be a pivotal incentive for prospective or expanding employers, it is important for technical service providers to be aware of these services, and to provide information about them to manufacturers.


Job Training Partnership Act (JTPA)

Objective: To provide job training and related assistance to dislocated or economically-disadvantaged adults. Manufacturers can benefit through job placement services and shared-cost training programs.
Eligibility: Any business hiring dislocated or economically-disadvantaged workers.
Cost: Training for prospective employees often is free of charge; training for those already on- the-job carries a 50 percent reimbursement of employers' costs.
Services: Worker training and other training-related assistance.

Description

Congress established the Job Training Partnership Act (JTPA) in 1982 to provide job training and related assistance to dislocated and economically-disadvantaged individuals. Although the program is federally funded, its development, management, and administration are carried out by state and local governments. Governors have review authority over locally-developed programs and are responsible for monitoring program compliance. Most JTPA funds are distributed to local agencies through formula grants, with the remaining funds reserved for discretionary grants to address mass layoffs or plant closings.

JTPA efforts are targeted to unemployed individuals, and the program supports numerous services, including career counseling, training services, and job placement assistance. The job placement and training components can prove particularly important to manufacturers. Business firms looking for workers can access JTPA staff and resources to help locate and qualify eligible, unemployed individuals for company openings. Most worker testing, assessment, and similar services are free to prospective employers; training for those already on-the-job carries a 50 percent reimbursement of employer's costs.

Private Industry Councils (PIC) are the key organizations for providing JTPA services and for attracting private-sector input and involvement in job training programs. These entities — managed by representatives of business, education, labor, and government — develop and oversee all JTPA job and training programs within their service delivery area. Some PICs have staff that provide services directly to unemployed individuals and the business community; others contract with local organizations, often non-profit groups, to help provide job training and assistance.

Application Process

Manufacturers interested in hiring dislocated or disadvantaged persons from the local work force, and obtaining suitable training for them, can contact their local PIC. Once a contact is made, PIC staff or their designees meet with the manufacturer to discuss the types of jobs to be filled, prerequisites, types of employee skills needed, and other relevant factors. The PIC then will recommend individuals to the employer. If training is required, a contract is negotiated with a training organization — which may be the PIC, a local community college, or a professional training organization. For those employees already on-the-job, 50 percent of the costs of training are covered by the employer and 50 percent are JTPA funds allocated by the PIC from its federal grant.

Impact

In program year 1992, nearly 511,000 unemployed adults completed JTPA-supported training programs (through the so-called Title II regular program), and 62 percent of these participants entered employment. In the dislocated worker program (Title III), 311,876 individuals were trained in program year 1992, with 69 percent of them securing jobs.

Success Stories

1) In Lane County, Oregon, a local development association obtained JTPA funds to research the possibilities for promoting new industrial start-up firms within the county. The association also hired JTPA-eligible persons and trained them for the jobs created. JTPA funds also supported assessment of prospective workers and job referrals. As a result of these efforts, three new businesses began in the county, creating 45 jobs.

2) In Delaware, the Blue Collar Jobs Act provides state-supported, customized job training that complements the package of JTPA-funded incentives available to manufacturers expanding or locating within the state. This linked package is credited with creating at least 250 jobs as of mid 1995.

Future Prospects

As of November 1995, Congress was planning to integrate the JTPA program into a workforce development block grant, which will consolidate scores of small federal training and education programs into a flexible program to be administered by governors. The state offices listed below probably will continue to serve as the best access points for manufacturers seeking training assistance.

Contact

To locate the PIC responsible for local JTPA programs, a manufacturer can contact the local Chamber of Commerce, or key local elected officials such as the mayor or county supervisor. The State JTPA Liaison offices also can help identify the local PIC. A list of State JTPA Liaisons, with addresses and phone numbers, follows.

State Job Training Partnership Act Offices
(as of July 1995)

ALABAMA
Alabama Department of Economic and Community Affairs
Job Training Division
P.O. Box 5690
Montgomery, AL  36103-5690
334-242-5893 (voice)
334-242-5855 (fax)

ALASKA
Alaska Department of Community and Regional Affairs
Division of Community and Rural Development 
Anchorage, Alaska  99501-2341
907-269-4607 (voice)
907-269-4520 (fax)

ARIZONA
Division of Employment and Rehabilitation Services
P.O. Box 6123
Phoenix, Arizona  85005
602-542-4910 (voice)
602-542-2273 (fax)

ARKANSAS
Arkansas Employment Security Dept 
Two Capitol Mall, Room 506
Little Rock, Arkansas  72203
501-682-2121 (voice)
501-682-3713 (fax)

CALIFORNIA
Employment Development Dept
P.O. Box 826880
Sacramento, California  95814
916-654-8210 (voice)
916-657-5294 (fax)

COLORADO
Governor's Job Training Office
720 South Colorado Blvd, South
Suite 550
Denver, Colorado  80222
303-758-5020 (voice)
303-758-5578 (fax)

CONNECTICUT
Connecticut Department of Labor
200 Folly Brook Boulevard
Wethersfeld, Connecticut  06109
203-566-4280 (voice)
203-566-1520 (fax)

DELAWARE
Delaware Department of Labor
Employment and Training
P.O. Box 9499
Newark, Delaware 19714-9499
302-368-6810 (voice)
302-368-6995 (fax)

DISTRICT OF COLUMBIA
Training and Development
Department of Employment Services
500 C Street, NW, Suite 600
Washington, D.C. 20001
202-724-7184 (voice)
202-639-1357 (fax)

FLORIDA
Department of Labor and Employment Security
Tallahassee, Florida  32399-2152
904-922-7021 (voice)
904-488-8930 (fax)

GEORGIA
Georgia Department of Labor
148 International Boulevard, N.E.
Sussex Place, Room 600
Atlanta, Georgia  30303
404-656-3011 (voice)
404-656-2683 (fax)

HAWAII
Department of Labor and Industrial Relations
830 Punchbowl Street, Room 321
Honolulu, Hawaii  96813
808-586-8844 (voice)
808-586-9099 (fax)

IDAHO
Idaho Department of Employment
Boise, Idaho  83735-0001
208-334-6110 (voice)
208-334-6430 (fax)

ILLINOIS
Department of Commerce and Community Affairs
JTPA Programs Division
620 East Adams, 6th Floor
Springfield, Illinois  62701
217-785-6006 (voice)
217-785-6454 (fax)

INDIANA
Dept of Workforce Development
Program Devel and Field Operations
10 North Senate Avenue, Room 302
Indianapolis, Indiana  46204
317-233-5661 (voice)
317-233-4793 (fax)

IOWA
Dept of Economic Development
Division of Workforce Development
150 Des Moines Street
Des Moines, Iowa  50309
515-281-9013 (voice)
515-242-4859 (fax)

KANSAS
Department of Human Resources
Topeka, Kansas  66603-3182
913-296-7474 (voice)
913-296-0179 (fax)

KENTUCKY
Office of Training and Reemployment
Workforce Development Cabinet
275 East Main Street, 2-West
Frankfort, Kentucky  40621
502-564-5360 (voice)
502-564-7452 (fax)

LOUISIANA
Office of Labor
P.O. Box 94094
Baton Rouge, Louisiana  70804-9094
504-342-7693 (voice)
504-342-7960 (fax)

MAINE
Maine Department of Labor
P.O. Box 309
Augusta, Maine  04330
207-287-3788 (voice)
207-287-5292 (fax)

MARYLAND
Dept of Labor, Licensing & Regs Office of Employment and Training
1100 North Eutaw Street, Room 600
Baltimore, Maryland 21201
410-767-2400 (voice)
410-767-2986 (fax)

MASSACHUSETTS
Dept of Employment and Training
Charles F. Hurley Building
Government Center
19 Staniford Street
Boston, Massachusetts  02114
617-727-6600 (voice)
617-727-0315 (fax)

MICHIGAN
Michigan Jobs Commission
Bureau of Employment Training and
Community Services
201 North Washington Square
Lansing, Michigan  48913
517-335-5853 (voice)
517-335-5945 (fax)

MINNESOTA
Department of Economic Security
Community Based Services
390 North Robert Street, 1st Floor
St. Paul, Minnesota  55101
612-296-3700 (voice)
612-296-0994 (fax)

MISSISSIPPI
Department of Economic and Community Development
Employment Training Division
Jackson, Mississippi  39203-3089
601-949-2234 (voice)
601-949-2291 (fax)

MISSOURI
Dept of Economic Development
Div of Job Development and Training
P.O. Box 1087
Jefferson City, Missouri  65102
314-751-4750 (voice)
314-751-6765 (fax)

MONTANA
Department of Labor and Industry
State Job Training Bureau
P.O. Box 1728
Helena, Montana  59624
406-444-4500 (voice)
406-444-3037 (fax)

NEBRASKA
Department of Labor
P.O. Box 94600
Lincoln, Nebraska  68509-4600
402-471-9000 (voice)
402-471-2318 (fax)

NEVADA
State Job Training Office
400 West King Street
Carson City, Nevada  89710
702-687-4310 (voice)
702-687-3957 (fax)

NEW HAMPSHIRE
Job Training Coordinating Council
64B Old Suncook Road 
Manchester, New Hampshire  03301
603-228-9500 (voice)
603-228-8557 (fax)

NEW JERSEY
Department of Labor
CN055
Trenton, New Jersey  08629-0055
609-292-2323 (voice)
609-633-9271 (fax)

NEW MEXICO
Department of Labor
P.O. Box 1928
Albuquerque, New Mexico  87103
505-841-8409 (voice)
505-841-8491 (fax)

NEW YORK
State Department of Labor
State Office Building Campus,
Building 12, Room 500
Albany, New York  12240
518-457-2741 (voice)
518-457-6908 (fax)

NORTH CAROLINA
Division of Employment and Training
Department of Commerce
111 Seaboard Avenue
Raleigh, North Carolina  27604
919-733-6383 (voice)
919-733-6923 (fax)

NORTH DAKOTA
Job Service
P.O. Box 5507
Bismarck, North Dakota  58506-5507
701-224-2836 (voice)
701-224-4000 (fax)

OHIO
Bureau of Employment Services
Job Training Partnership-Ohio
145 South Front Street, 4th Floor
Columbus, Ohio  43216
614-466-3817 (voice)
614-752-6582 (fax)

OKLAHOMA
Employment Security Commission
Director of JTPA
2401 North Lincoln, Room 408
Oklahoma City, Oklahoma  73152
405-557-5329 (voice)
405-557-7256 (fax)

OREGON
Economic Development Department
Salem, Oregon  97310-1600
503-373-1995 (voice)
503-581-5115 (fax)

PENNSYLVANIA
Department of Labor and Industry
7th and Forster Streets, Room 1700
Harrisburg, Pennsylvania  17120
717-787-3756 (voice)
717-787-8826 (fax)

RHODE ISLAND
Dept of Employment and Training 
Providence, RI 02903-3740
401-277-3600 (voice)
401-277-2731 (fax)

SOUTH CAROLINA 
Employment Security Commission
P.O. Box 1406
Columbia, South Carolina  29202
803-737-2617 (voice)
803-737-2642 (fax)

SOUTH DAKOTA 
Department of Labor
Pierre, South Dakota  57501-2277
605-773-3101 (voice)
605-773-4211 (fax)

TENNESSEE 
Department of Labor
Nashville, Tennessee  37243-0658
615-741-6772 (voice)
615-741-3003 (fax)

TEXAS 
Department of Commerce
Work Force Development Division
211 East 7th Street, Suite 1000
Austin, Texas  78701
512-936-0467 (voice)
512-936-0313 (fax)

UTAH
Office of Job Training
Salt Lake City, Utah  84114-7162
801-538-8750 (voice)
801-359-3928 (fax)

VERMONT
Dept of Employment and Training
Jobs and Training Division
Montpelier, Vermont  05601-0488
802-828-4300 (voice)
802-828-4022 (fax)

VIRGINIA
Employment & Training Department
The Commonwealth Building
4615 West Broad Street, 3rd Floor
Richmond, Virginia  23230
804-367-9803 (voice)
804-367-6172 (fax)

WASHINGTON
Employment Security Department
Training and Employment Analysis Division
Olympia, Washington  98504-5311
206-438-4611 (voice)
206-438-3174 (fax)

WEST VIRGINIA
Bureau of Employment Programs
Job Training Programs Division
Charleston, WV 25305-0112
304-558-2630 (voice)
304-558-2992 (fax)

WISCONSIN 
Department of Industry, Labor and Human Relations
Division of Jobs, Employment and Training Services
P.O. Box 7972
Madison, Wisconsin  53707
608-266-2439 (voice)
608-267-2392 (fax)

WYOMING
Department of Employment
P.O. Box 2760
Casper, Wyoming  82602
307-235-3254 (voice)
307-235-3278 (fax)

Apprenticeship Program

Objective: To assist industry by providing workers with comprehensive training.
Eligibility: Any U.S. business or group of businesses.
Cost: No costs to register program or receive advice.
Services: Assistance in setting up apprenticeship programs.

Description

The Apprenticeship Program is a voluntary, industry-driven initiative sponsored by employer and labor groups. The federal government's role is to encourage and promote the establishment of apprenticeship programs and to provide technical assistance to program sponsors.

Field staff at the Bureau of Apprenticeship and Training (BAT) provide technical assistance for potential and existing program sponsors and apprentices. For industry sponsors and potential sponsors, this technical assistance can include: (a) analyzing training needs and developing apprenticeship standards; (b) helping develop worker recruitment procedures to meet equal opportunity and affirmative action requirements; (c) developing administrative procedures; (d) locating or developing related technical instruction curricula; (e) conducting program evaluations, quality assessment audits, and EEO compliance reviews; (f) compiling and disseminating labor market information on apprenticeship and national and local training needs; (g) registering sponsors' programs; (h) registering apprentices; (I) issuing completion certificates; (j) issuing Davis-Bacon job certifications on federally financed construction projects; and (k) providing veterans' assistance. Written agreements between the program sponsor and the apprentice prescribe the nature of the job, its rate of pay, and other specifics.

The program sponsor usually is an employer who needs highly skilled workers in a plant, office, or business. The sponsor may be in any industry, including manufacturing, transportation, communication, wholesale and retail, printing and publishing, finance, or insurance. Sponsors must show that there is a need for highly skilled workers, and that the employer is willing to invest the effort to obtain this type of employee.

Anyone at least 16 years old may be an apprentice, although some hazardous occupations require a participant to be 18 years. Some trades require an entry examination; others (but not all) require applicants to be high school graduates or possess a GED certificate. Apprentices are employees who are subject to the same rules and policies governing other employees in the firm or organization. Apprenticeships last from one to six years.

Apprentices earn, while they learn on the job, about half the journeymen's rate and progressing up to 95 percent of full pay near the end of their apprenticeship. As of September 1994, there were about 800 apprenticeable occupations, and the number continues to grow. A few of the skilled trades in which apprentices are being trained are automotive mechanic, baker, bricklayer, carpenter, electrician, machinist, operating engineer, optical technician, painter, roofer, sheet metal worker, structural steel worker, and tool and die maker.

Application Process

According to Department of Labor rules, a company interested in participating in the Apprenticeship Program can follow one of two courses, depending on whether or not their employees are organized. If there is no labor agreement, the company must follow the procedure below.

  1. Organize an apprenticeship advisory group, made up of the production manager, personnel manager, one or more craft supervisors, and one or more skilled workers.
  2. Determine all the knowledge and skill needed for the occupation or occupations to be included in the program.
  3. Secure the cooperation of the workers and craft supervisors who will be expected to provide the apprentices with direction and supervision on the job.
  4. Have the advisory group arrange with the local vocational education director or school superintendent for necessary related classroom instruction, or supervised correspondence instruction.
  5. Appoint an apprenticeship supervisor to maintain the advisory group's standards, including the occupations involved, length of training, selection procedure, affirmative action plan, wages, tests, and number to be trained.
  6. Write basic details of the program as a set of apprenticeship standards. Local registration agencies will assist in the development of the apprenticeship standards.

If the existing work force is covered by a labor agreement, the firm must follow the below procedures.

  1. Discuss the proposed program with the appropriate union official if the training involves employees who would be covered by the collective bargaining agreement.
  2. Set up a joint apprenticeship committee to administer the program. The committee should have equal representation of labor and management.
  3. Ensure that the committee arranges for necessary classroom instruction with the local school system, usually through the vocational education school director of correspondence instruction.
  4. Ensure that the committee agrees a set of standards for training, including occupations, length of training, selection procedure, affirmative action plan, wages, and number of apprentices to be trained.
  5. Obtain a waiver from the union, if it has no interest in jointly administering the apprenticeship program.

Impact

In fiscal 1993, 326,000 apprentices received training in more than 30,000 registered programs; approximately 63,000 new apprentices were registered. A total of 7.3 percent of the apprentices were women, and 22.6 percent were minorities. The Department of Labor estimates that more than 330,000 apprentices received training in fiscal 1994, and more than 335,000 in 1995.

Contact

For assistance in setting up and registering an apprenticeship program, a manufacturer should contact the state office of the U.S. Department of Labor's Bureau of Apprenticeship and Training (listed below), the local Job Service Office, or the state apprenticeship agency.

State Offices, Bureau of Apprenticeship and Training
(as of June 1995)

ALABAMA
Berry Building, Suite 102
2017 Second Avenue North
Birmingham, Alabama  35203
205-731-1308

ALASKA
Calais Building
3301 C Street, Suite 201
Anchorage, Alaska  99513-7580
907-271-5035

ARIZONA
Suite 302
3221 North 16th Street
Phoenix, Arizona  85016
602-640-2964

ARKANSAS
Federal Building, Room 3507
700 West Capitol Street
Little Rock, Arkansas  72201
501-324-5415

CALIFORNIA
Suite 1090-N
1301 Clay Street
Oakland, California  94612-5217
510-637-2951

COLORADO
U.S. Custom House
721 19th Street, Room 469
Denver, Colorado  80202
303-844-4793

CONNECTICUT
Federal Building
135 High Street, Room 367
Hartford, Connecticut  06103
203-240-4311

DELAWARE
Lock Box 36, Federal Building
844 King Street
Wilmington, Delaware  19801
302-573-6113

FLORIDA
City Centre Building, Suite 4140
227 North Bronough Street
Tallahassee, Florida  32301
904-942-8336

FLORIDA
Room 418
1371 Peachtree Street, N.E.
Atlanta, Georgia  30367
404-347-4403

HAWAII
Room 5113
300 Ala Moana Boulevard
Honolulu, Hawaii  96850
808-541-2519

IDAHO
Suite 128
3050 North Lakeharbor Lane
Boise, Idaho  83703-6217
208-334-1013

ILLINOIS
Room 708
230 South Dearborn Street
Chicago, Illinois  60604
312-353-4690

INDIANA
Federal Building and U.S. Courthouse
46 East Ohio Street, Room 414
Indianapolis, Indiana  46204
317-226-7592

IOWA
210 Walnut Street, Room 715
Des Moines, Iowa  50309
515-284-4690

KANSAS
444 SE Quincy Street, Room 247
Topeka, Kansas  66683-3571
913-295-2624

KENTUCKY
Federal Building, Room 187-J
600 Martin Luther King Place
Louisville, Kentucky  40202
502-582-5223

LOUISIANA
Suite 133, Afton Village Condo
3535 Sherwood Forest Boulevard
Baton Rouge, Louisiana  70816
504-389-0263

MAINE
Federal Building
68 Sewall Street, Room 408-D
Augusta, Maine  04330
207-622-8235

MARYLAND
Federal Building, Charles Center
31 Hopkins Plaza, Room 1028
Baltimore, Maryland  21201
410-962-2676

MASSACHUSETTS
11th Floor
One Congress Street
Boston, Massachusetts  02114
617-565-2291

MICHIGAN
Room 304
801 South Waverly
Lansing, Michigan  48917
517-377-1640

MINNESOTA
316 Robert Street, Room 134
St. Paul, Minnesota  55101
612-290-3951

MISSISSIPPI
Federal Building, Suite 410
100 West Capitol Street
Jackson, Mississippi  39269
601-965-4346

MISSOURI
1222 Spruce Street, Room 9.102E
Robert A. Young Federal Building
St. Louis, Missouri  63103
314-539-2522

MONTANA
Federal Office Building
301 South Park Avenue
Room 396, Drawer #10055
Helen, Montana  59626-0055
406-449-5261

NEBRASKA
Room 801
106 South 15th Street
Omaha, Nebraska  68102
402-221-3281

NEVADA
301 Stewart Avenue, Room 311
Las Vegas, Nevada  89101
702-388-6396

NEW HAMPSHIRE
143 North Main Street, Room 205
Concord, New Hampshire  03301
603-225-1444

NEW JERSEY
Parkway Towers
Building E, 3rd Floor
485 Route #1, South
Iselin, New Jersey  08830
908-750-9191

NEW MEXICO
505 Marquette, Room 830
Albuquerque, New Mexico  87102
505-766-2398

NEW YORK
Leo O'Brien Federal Building
Room 809
North Pearl & Clinton Avenue
Albany, New York  12202
518-472-4800

NORTH CAROLINA
Somerset Park, Suite 250
4407 Bland Road
Raleigh, North Carolina  27609
919-790-2801

NORTH DAKOTA
New Federal Building, Room 428
657 2nd Avenue, North
Fargo, North Dakota  58102
701-239-5415

OHIO
Room 605
200 North High Street
Columbus, Ohio  43215
614-469-7375

OKLAHOMA
Room 305
51 Yale Building
5110 South Yale
Tulsa, Oklahoma  74135
918-496-6770

OREGON
Federal Building, Room 629
1220 SW 3rd Avenue
Portland, Oregon  97204
503-326-3157

PENNSYLVANIA
State Director
Federal Building
228 Walnut Street, Room 773
Harrisburg, Pennsylvania  17108
717-782-3496

RHODE ISLAND
Federal Building
100 Hartford Avenue
Providence, Rhode Island  02909
401-528-5198

SOUTH CAROLINA
Strom Thurmond Federal Building
1835 Assembly Street, Room 838
Columbia, South Carolina  29201
803-765-5547

SOUTH DAKOTA
Oxbow I Building, Room 204
2400 West 49th Street
Sioux Falls, South Dakota  57105
605-330-4326

TENNESSEE
Airport Executive Plaza
1321 Murfreesboro Road Suite 541
Nashville, Tennessee  37211
615-781-5318

TEXAS
VA Building, Room 2102
2320 LaBranch Street
Houston, Texas  77004
713-750-1696

UTAH
Administration Bldg, Room 1051
1745 West 1700 South
Salt Lake City, Utah  84104-3839
801-975-3650

VERMONT
Federal Building
11 Elmwood Avenue, Room 629
Burlington, Vermont  05401
802-951-6278

VIRGINIA
700 Centre, Suite 546
704 East Franklin Street
Richmond, Virginia  23219
804-771-2488

WASHINGTON
Suite 100
1400 Talbot Road South
Renton, Washington  98055
206-277-5214

WEST VIRGINIA
Federal Building
550 Eagan Street, Room 303
Charleston, West Virginia  25301
304-347-5141

WISCONSIN
Federal Center, Room 303
212 East Washington Avenue
Madison, Wisconsin  53703
608-264-5377

WYOMING
American National Bank Building
1912 Capitol Avenue, Room 508
Cheyenne, Wyoming  82001-3661
307-772-2448

Targeted Jobs Tax Credit

Objective: To encourage employers to hire persons from groups with particularly high unemployment rates or difficult employment barriers.To encourage employers to hire persons from groups with particularly high unemployment rates or difficult employment barriers.
Eligibility: All employers.
Cost: Employers accept costs associated with filing a voucher to the state.
Services: Tax credits and employment assistance.

Description

The targeted jobs tax credit (TJTC) program provides tax incentives for employers who hire individuals from groups with unusually high unemployment rates or from groups that face difficult obstacles to employment. For an employer to be eligible for a tax credit, a local affiliate of a state employment service office typically must certify a worker. The certification "voucher" then is signed by the employer and sent to the state employment agency for review. If approved, a tax credit is given.

The targeted jobs tax credit program traditionally has aimed to improve the employment outlook of vocational rehabilitation referrals, economically disadvantaged youth, economically disadvantaged Vietnam- era veterans, SSI (Supplemental Security Income) recipients, general welfare recipients, youth participating in a cooperative education program, and economically disadvantaged ex-convicts.

The tax credit's value generally is 40 percent of the first-year wages of the hired individual, based on the first $6,000 earned. Wages above this amount are not applicable for tax credits. Certain exceptions to the amount of wages applicable exist: on-the-job training and wages supplemented by federal funds, social security payments, and payments for services during labor disputes. The wages applicable for youth participants usually are capped $3,000. Youth workers may get lower wages, but their participation may be subject to more restrictions.

Application Process

Employers should contact their state employment service to learn about process specifics, as well as state-imposed restrictions. Usually it is the responsibility of the employer to sign and submit to the state employment service the vouchers corresponding to individual employees. The employee is to obtain the voucher, although employers commonly assist with paperwork and explain the process.

Success Stories

1) Bay County, Florida, established partnerships with local and state universities and their affiliates to provide education and services to individuals with limited employment experience. Enrollment in such programs generally makes individuals eligible for JTPA and TJTC programs, and the program has excellent connections to local and state employers and training providers, both private and public.

2) The Indiana workforce development program provides self-directed job searches, individual assessments, skills testing and counseling. This program is involved heavily with the JTPA and TJTC programs.

Impact

Determining the impact of TJTC has been controversial. Detractors claim that many workers hired with the help of the credit would have been hired anyway. Supporters, however, maintain that the TJTC provides a critical edge that makes hard-to-place individuals more attractive to prospective employers.

Future Prospects

The TJTC program has no permanent authorization and has been receiving temporary extensions since Congress first enacted it in 1978. The program appears to be headed toward a further emphasis on the hiring of disadvantaged youth, with other eligibility categories likely to be dropped from the program.

Contact

Manufacturers interested in learning more about targeted job tax credits may contact the U.S. Department of Labor at the number and address below.

Office of Employment Security
Employment and Training Administration
U.S. Department of Labor
200 Constitution Avenue, N.W.
Washington, D.C. 20210
202-219-4389


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